Let’s get to know you
1No lookup fires here — v1 got this wrongName alone is far too ambiguous to act on: querying the live registry (13 Aug), “John Smith” and “Maria Garcia” each return 200+ individual NPIs; even “Emily Carter” returns 47. v1 showed a picker of similarly-named strangers at this point — the review killed it. The name is just stored as the first of three match signals.
A few quick details to get you started.
Both wizard screens are unchanged from today’s v4 flow.
Step 2 of 2
About your practice
This shapes your workspace — templates, billing and scheduling are set up for your profession.
Is this you?
3One person or no one — never a directoryThis card appears only when exactly one active record survives all three filters. If two or more do (or zero), the user sees nothing at all and goes straight into the app. Rationale: a list of similarly-named strangers reads as surveillance, forces a scanning decision at the flow’s most fragile moment, and a mis-tap seeds the whole workspace with someone else’s data. A single yes/no card is the same pattern as Google’s “continue as” — cheap to confirm, cheap to reject.
We matched your details to a public provider profile in the NPI registry.
🔍 Public record · NPI registry (NPPES) · nothing is saved unless you confirm
demo
5Ambiguity is the COMMON case — and it’s fineThe filters that make matches trustworthy also make them rarer: IP state ≠ practice state (home vs office, VPN), profession→taxonomy mapping misses (a “Sarah Mitchell” who’s an NP filters to zero as a social worker), name changes. All of those quietly take this other path: no interstitial, and NPI arrives later by typing — which is how Headway’s provider intake collects it too. Signup only ever surfaces the sure thing.
Review your details
Pulled from your public NPI profile. Check it over — you can change anything.
6The review-your-data stepNothing is written to the workspace silently — the provider confirms or edits every field, and each row shows where the data came from. This is also the moment the product demonstrates it understands them, before they’ve typed a thing.
✓ NPI 1730072059 · NPI registry, live record
NameEmily Carter, CT
SpecialtyCounselor taxonomy 101Y00000XSets your templates and starting services list
LicenseC.2506504-TRNE State of Ohio
Practice location1335 Dublin Rd, Ste 100AColumbus, OH 43215
Phone(614) 538-0353
Billing statusIndividual provider NPI-1Group practices carry an organization record (NPI-2)7The RCM tie-in — this work pays twiceNPI-1 vs NPI-2 is exactly the individual-vs-group billing discriminator RCM service onboarding needs, plus the taxonomy, addresses and license for insurance setup. Same lookup, same review pattern, reused there — capturing it at signup means RCM onboarding starts pre-answered.
What you offer, with billing codes ready for invoices and claims.
✨ We’ve started your list from your NPI specialty (Counselor). Rename, remove or re-price anything — nothing is billed until you use it.8The services-list tie-in (the work with Quim)This is where the taxonomy pays off: 101Y* (behavioral health) selects a starter set of named services with the matching CPT codes and typical durations. The provider sets their own rates — we never assume pricing. One mapping table, taxonomy family → service set, maintained once and shared by signup, onboarding and RCM.
Service
Code
Duration
Rate
Initial assessment & intake
CPT 90791
60 min
Individual therapy
CPT 90834
45 min
Individual therapy, extended
CPT 90837
60 min
Family therapy
CPT 90847
50 min
Group therapy
CPT 90853
60 min
💡 Have an NPI? Add it and we’ll pre-fill your practice details and start your services list from your specialty.9Where ambiguity lands: a typed NPI, when it’s naturalNo match, multiple matches, “not me”, non-US — every uncertain case ends up here instead of a picker at signup. A typed 10-digit NPI is exact by construction, and the ask gets easier the closer the provider is to billing: this banner in Settings, the onboarding checklist, and — strongest of all — RCM/insurance setup, where providing an NPI is expected (Headway’s intake does exactly this).
No services yet
Add your first service — or add your NPI above and we’ll start the list for you.